Physiotherapists, support workers or students have a duty of care “to provide reasonable standard of care to patients and to protect their safety”¹. They also have a responsibility to raise concerns should their organisation or workplace risk the duty of care to patients.

Person-centred practice is the recommended “approach to health care within which the goals, expectations, preferences, capacity and needs of service users (all those in receipt of physiotherapy including patients, clients, carers and others) form the focus of all activity”².

Two important Standards for the Physiotherapy Industry

In order to keep service users safe at all times, physiotherapists have to comprehend how important it is to ensure a safe environment. This includes any hazards and especially infection control. There are two standards that help guide physiotherapists on how to do this.

The CSP have developed a QA audit tool, which is to be used as a framework to assist organisations compare their current level of service to that presented in the QA Standards. It can also be used as a guide to help understand which areas of an organisation are vulnerable and need changes to help improve the quality of the service provided. The QA audit tool can be found here

Both, the HCPC physiotherapy standards and the CSP’s QA Standards place a large emphasis not only on ensuring a safe environment for the service user, but also on implementing policies and procedures to ensure the prevention and control of infection in the healthcare setting.

In order to assist in effectively fulfilling these obligations relating to infection prevention and control as a therapist, Purifas® have developed five essential evidence based best practice steps that should be implemented as standard practice in all private allied health facilities and included as part of the induction program for all new staff.


1. Chartered Society of Physiotherapy (2021) Accessed December 2020; Available from:

2. Chartered Society of Physiotherapy (2017) The Quality Assurance Standards for Physiotherapy Service Delivery. Accessed December 2020; Available from:

3. The Healthcare and Professionals Council (2013). Standard of Proficiency – Physiotherapists. Accessed December 2020. Available from: